This Return Policy applies to the purchase of the Dominator® Basketball Standard (hereinafter referred to as the “Dominator”) by the original consumer purchaser (“you” or the “Purchaser”) from Leap Innovations (the “Manufacturer”).
- The Purchaser may cancel an order before shipment and receive a full refund of the amount paid. Orders are normally shipped within 48 business hours hours and are sometimes shipped the same day.
- The Purchaser may return an order within 7 days of receipt of the Dominator by the Purchaser to receive a partial refund. All returns are subject to a 15% re-stocking fee. The Purchaser is responsible for initial shipping fees upon return of the Dominator and any offer for free shipping is surrendered upon return. Except as provided in Manufacturer’s limited lifetime warranty, Manufacturer has sole discretion to reject a request for cancellation or return.
- The Dominator must be unused, in the original shipping boxes and packaging, to be eligible for a refund.
- Notwithstanding the above paragraphs, Purchaser shall have no right to cancel or return custom-made products.
- To make a return, the Purchaser must first contact the Manufacturer at 1-877-705-6556 to receive a Return Authorization number and/or determine specific needs. YOU MUST HAVE A RETURN AUTHORIZATION NUMBER OR YOUR RETURN WILL NOT BE PROCESSED.
- The Purchaser must ship the Dominator to the Manufacturer with proof of purchase. Any and all dealer service charges, labor costs, shipping costs, insurance, travel expenses and any other charges or costs involved in the return of a Dominator, will be the sole responsibility of the Purchaser and must be prepaid. The Manufacturer will not be responsible for any loss or damage incurred in connection with the return of a Dominator or its parts to Manufacturer. Any Dominator, including any part thereof, shipped to the Manufacturer “collect” will be refused.